Other

Risk Assessment (Summary)

We complete risk assessments for venue, activities, individual needs, and trips, and review them regularly. Staff make dynamic assessments throughout sessions. Actions are tracked to completion.

Online Safety & Acceptable Use (Summary)

Gaming/Digital: PEGI-appropriate content, filtered web access, supervised log-ins, time limits, and behaviour standards. Incidents are managed under Safeguarding and Data Protection.

Safer Recruitment (Summary)

Applications, structured interviews, two references, ID/right-to-work checks, enhanced DBS where required, and clear safeguarding responsibilities in role descriptions. Induction covers safeguarding, H&S, EDI, data protection, and code of conduct.

First Aid & Incident Reporting (Summary)

At least one paediatric first aider is always on duty. We log and review all accidents/near-misses; inform parents/carers for child incidents; and report to authorities where required (e.g., RIDDOR).

Food Safety & Allergens (Summary)

We follow food hygiene standards. We collect allergen info at registration, label clearly, avoid cross-contamination, and operate a nut-aware approach unless a different risk-assessed policy is communicated.

Photography & Media (Summary)

We use granular consents (website/socials/press; named or unnamed; group shots). Consent can be withdrawn at any time; we remove images under our control within reasonable timeframes. No personal devices used for photos.

Whistleblowing (Summary)

Staff/volunteers can report concerns about poor practice or wrongdoing. Reports are taken seriously and individuals are protected from victimisation.

Request the Full Policy Pack

For partners/funders requiring detailed procedures and named contacts (e.g., DSL, Data Lead), please email: info@luminokids.co.uk. We typically provide the pack upon collaboration or due diligence review.